Matter Workspace
The Matter Workspace is your central hub for managing an open matter. View key information at a glance, edit client details, generate documents, and track progress through workflow stages.
Opening a Matter
Section titled “Opening a Matter”There are several ways to open a matter in the workspace:
- From Recent Matters: Click a matter in the Recent Matters list on the home screen
- From Search: Use the global search field (⌘ + F) to find and open a matter
- From Finder: Double-click a
.certumfile in the matter folder - Via URL: Use a
certum://open?matter=013548link (e.g., from Notion) - After Creation: Click “Open Matter” on the matter creation completion screen
The Workspace Layout
Section titled “The Workspace Layout”The Matter Workspace is divided into three main sections, accessible via the sidebar:
Overview
Section titled “Overview”The default view showing key information at a glance:
- Matter Card — Matter number, type, and description with copy button
- Client Card — Client name, address, and contact details
- Property Card — Property address (for conveyancing matters)
- Workflow Timeline — Visual progress through matter stages
Shared Note
If Notion integration is configured, you’ll see the Shared Note from your Notion matter page. This note is visible to all team members and syncs bidirectionally — edit it here or in Notion.
@mentions in the Shared Note are highlighted in accent colour. Typing @Rodney in the editor creates a proper Notion mention (with notifications) when saved.
Details
Section titled “Details”The full form for editing all matter fields:
- Workflow Stage Tabs — Switch between stages (Intake, Contract, Settlement, etc.)
- Form Sections — Organised by category (Client, Property, Matter, etc.)
- Conditional Fields — Some fields appear/hide based on other values
Auto-Save
Changes save automatically after 2.5 seconds of inactivity. Look for the green “Saved” indicator in the footer. You can also press ⌘ + S to save immediately.
Documents
Section titled “Documents”Browse and manage generated documents:
- Search — Filter documents by name
- Sort — By name, date, or type
- QuickLook Preview — Click the eye icon to preview without opening
- Batch Selection — Toggle selection mode to operate on multiple documents
Workflow Timeline
Section titled “Workflow Timeline”The timeline at the top of the Overview shows your progress through the matter’s workflow stages:
- Completed stages show a green checkmark
- Current stage shows as a highlighted dot
- Future stages show as grey circles
Click any stage to jump to its form section in the Details tab.
Toolbar Actions
Section titled “Toolbar Actions”The toolbar provides quick access to common actions:
| Action | Shortcut | Description |
|---|---|---|
| Email Client | ⌘ + E | Compose email with pre-filled subject |
| Open Folder | — | Open matter folder in Finder |
| New Document | ⌘ + N | Launch document generation wizard |
| Copy Matter # | ⌘ + C | Copy matter number to clipboard |
| Print Summary | ⌘ + P | Print A4 matter summary |
| Export ZIP | — | Package matter as ZIP archive |
| Open in Notion | — | Open the linked Notion page |
Batch Document Operations
Section titled “Batch Document Operations”To work with multiple documents at once:
- Click the selection toggle button in the Documents toolbar
- Check the documents you want to work with
- Use the batch action buttons:
- Open All — Open selected documents in their default apps
- Email All — Attach selected documents to an email
- Show in Finder — Reveal selected documents
QuickLook Preview
Section titled “QuickLook Preview”Preview documents without opening them:
- In the Documents section, find the document you want to preview
- Click the eye icon on the document row
- A preview sheet appears with the document content
- Close the preview to continue working
Print Summary
Section titled “Print Summary”Generate a printable summary of the matter:
- Click Print Summary in the toolbar (or press ⌘ + P)
- Review the A4-formatted summary showing:
- Matter and client details
- Property information (if applicable)
- List of generated documents
- Print or save as PDF
Export as ZIP
Section titled “Export as ZIP”Package the entire matter for sharing or archiving:
- Click Export as ZIP in the More menu
- Choose a save location
- The ZIP file is created and revealed in Finder
Keyboard Shortcuts
Section titled “Keyboard Shortcuts”| Action | Shortcut |
|---|---|
| Switch to Overview | ⌘ + 1 |
| Switch to Details | ⌘ + 2 |
| Switch to Documents | ⌘ + 3 |
| Save | ⌘ + S |
| Undo | ⌘ + Z |
| Refresh Documents | ⌘ + R |
| Email Client | ⌘ + E |
| Print Summary | ⌘ + P |
| Close Matter | ⌘ + W |
Troubleshooting
Section titled “Troubleshooting”Changes not saving
Section titled “Changes not saving”Auto-save requires 2.5 seconds of inactivity. If you’re typing continuously, wait a moment or press ⌘ + S.
”Matter locked by another user”
Section titled “”Matter locked by another user””Another instance of Certum Draft has this matter open. Close it there first, or dismiss the warning to open in read-only mode.
Documents not appearing
Section titled “Documents not appearing”Click the refresh button in the Documents toolbar. If documents still don’t appear, check that they exist in the matter folder.
Shared Note not loading
Section titled “Shared Note not loading”Ensure Notion integration is configured in Preferences. The note requires an active internet connection and valid Notion credentials.